Privacy Policy

The below statement documents the privacy policy of ‘STL Heating’ and its ‘website’ ‘www.stlheating.co.uk’.

  1. Browsing – When you browse this website and request pages from our servers we do not obtain personal information unless voluntarily supplied by you ‘the customer’. This includes your name, email address, or any other personally identifiable information. If you access this website from an email link sent to you by us, we will know who you are based on the information you previously supplied. Our servers do log information provided in the HTTP request header including the IP number, time of request and URL to personalise your browsing experience. If you are under 18, you are forbidden to use our site unless given permission by a parent or guardian.
  2. Personal Information – We will ask you to provide personal information such as your full name, email address, postal address, telephone number. These details will be used to confirm and notify you about special offers and promotions.
  3. Cookies – The STL Heating website uses “Cookies” – encrypted strings of text that a website stores on a user’s computer. Cookies also help to measure usage of various pages on our website to help improve customer service and functionality. We use “Session” cookies and “First Party” cookies. Session cookies are temporary and are automatically deleted once you close your Internet browser. First Party cookies remain on your computer hard drive until deleted or removed. We do not use cookies to ascertain any personal information about you. Your browser can be set to block cookies (view your Internet Browser Help Manual).
  4. Security of Information – The information personally supplied to The STL Heating is stored using commercially viable security measures.
  5. Distribution of Information to Third Parties – We do not share, rent, or sell personally identifiable information you have supplied STL Heating to any third party without your prior permission. We will however disclose personally identifiable information when required by law, subpoena, legal process or if such action is necessary to investigate or protect against harmful activities to STL Heating property (including this website).
  6. Other Sites – STL Heating is solely responsible for the privacy statement and content of this website and does not hold any responsibility for the privacy practices or the use of cookies on websites that you have accessed this website from or travel to after leaving this website.